We are committed to providing open and transparent access to information about our services and activities. This website contains a lot of information about our services and business operations.
The Right to Information Act 2009 and the Information Privacy Act 2009 aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals’ privacy.
How Do I Access Information?
The right to information gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided. You have a right to access your personal information held by government under the Right to Information Act 2009.
This legislation replaced the Freedom of Information Act 1992.
More information can be obtained from the Queensland Government’s Right to Information website.
If the information you are seeking to access is not your personal information, you will have to pay an application fee. You may also be charged for processing the application and for making copies of documents.
Administrative Access applications
Applications can be made in writing, in person or over the phone. Requests must include the applicant’s full name, signature, contact details and provide enough detail about the information that is being requested. All written requests must be signed and email requests must include a scanned attachment containing the applicant’s signature.
We are committed to protecting the privacy of our clients’ information and only release information where we are authorised to do so.