Boil Water Notice for Cassowary Heights

A boil water notice (BWN) has been issued for properties connected to the Cassowary Heights water supply scheme.

A BWN remains in place for properties connected to the Ravenshoe and Millstream (North and South) water supply schemes, and for two properties connected to the Ravenshoe water supply scheme that have received a letter from us regarding ongoing boil water notices.

Residents at these properties must boil water for consumption until further notice.

We are working closely with Queensland Health (QH) to resolve the situation but the BWN will stay in effect until QH is confident there is no public health risk.

Consumption of unboiled water could lead to illness, especially for vulnerable people (e.g. very young, elderly and those with weak immune systems). If you are concerned that you may have been affected by contaminated water contact 13 HEALTH (13 43 25 84), your local doctor or the hospital and advise them about your concerns.

Notify neighbours and other residents who may be affected by this alert.

We are also asking Cassowary Heights and Belleview Estate residents to reduce water use. The wet weather has increased the turbidity (cloudiness) of their water source which means we aren’t able to adequately treat the supply. We have a limited amount of treated water in the reservoir but need residents to reduce consumption so we don’t have to enact a boil water notice.

Sign up for the Early Warning Network to receive email or SMS alerts where there is a disruption to your water service.

See details about our water supply scheme and what we’re doing to improve them.

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